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County Upgrades The Alert Montgomery System

October 13, 2014

The Alert Montgomery emergency warning system that has been in place since 2004 has received major improvements.

   County Executive Isiah Leggett announced at a press conference on Monday, Oct. 13 that residents who are currently subscribed to the 10-year-old system will need to upgrade their accounts to receive the improvements to the system.

   “Through a regional Council of Governments partnership, we are now able to offer enhancements that will improve the speed, the reliability and the customization of the alerts our subscribers, as well as those throughout the National Capital area, can receive,” said Leggett. “By taking just a few minutes beginning this Wednesday, Oct 15, to upgrade your account, you will receive long-lasting improvements impacting your personal safety and that of your family and/or business.”

   “Emergency managers throughout the region have worked diligently to support this positive advancement to our warning system,” said Director of the Montgomery County Office of Emergency Management and Homeland Security, Chris Voss. “My office is pleased to be able offer this new and improved Alert Montgomery that is more reliable and allows the user more choices and flexibility when receiving alerts.”

   “All of our public safety agencies are continuously planning, monitoring, training together and sharing intelligence so that we can be as prepared as possible when the next weather or other type of emergency occurs,” said MCPD Captain Dinesh Patil, of the Special Investigations Division. “We need our community members to subscribe to Alert Montgomery and to follow its warning messages to help ensure everyone’s safety.”

   Montgomery County is one of 18 jurisdictions with alert systems in the National Capital area. Within Montgomery County, the cities of Gaithersburg, Rockville and Takoma Park have separate but compatible alert systems to Alert Montgomery. All the regional systems were developed in partnership with the Council of Governments’ (COG) National Capital Region (NCR) emergency response system and all jurisdictions are being upgraded this year.

   The process of upgrading current Alert Montgomery accounts will begin on Wednesday, Oct. 15. Subscribers must update their existing account, or open a new account, on or after that date, to gain access to the new features. 

   To obtain these new enhancements, current subscribers must re-register (update) their current Alert Montgomery accounts. Subscribers will be notified by email, beginning on Oct. 15, from the new Alert Montgomery system provider, Everbridge, with a trusted and secure link. The link will remain open for 72 hours. Alert Montgomery subscribers are encouraged to take advantage of that opportunity to upgrade to the new system.

   Subscribers will be able to upgrade their Alert Montgomery system to enable them to use such new enhanced features as:

   - Selecting as many or few alerts as desired for emergencies, weather, traffic, school closings and more

   - Receiving alerts via cell phone, email, text, home land line phone, work phone, or the new Mobile Member app

   - Choosing to get alerts for a specific address and also for other locations of particular interest

   - Specifying particular times during the day or night when you would prefer to block any incoming notifications.

   The following is a list of some of the notification topics available through Alert Montgomery:

   - Severe weather warnings to include tornado watches/warnings

   - Traffic disruptions - major collisions & road closures

   - School emergency notifications - closings

   - Shelter-in-place and evacuation information

   - Significant water main breaks and downed power lines and outages

   - Significant law enforcement or fire rescue incidents impacting the community.

   When an incident or emergency occurs, authorized senders will notify subscribers through Alert Montgomery. This gives the subscriber a direct connection to updates, instructions on where to go, what to do, or what not to do, who to contact and other important information.

   Current subscribers who do not update their account will still receive some emergency alerts but will not have access to any of the new alert features. Alert Montgomery is administered by the County’s Office of Emergency Management and Homeland Security. To learn more about the Alert Montgomery system go to

, or call 3-1-1 or 240-777-0311.


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